Securus Technologies Clients Endorse the Reliability of the Firm’s Products and Impressive Customer Care Service through Positive Feedback
Securus Technologies’ journey started in 1986 in Dallas, Texas, providing inmate communication solutions and prison technologies. It continued growing, acquiring other companies on the way such as Syscon Justice Systems in 2007. Currently, it is the leading firm in the field, with 2200 correctional facilities spread across the United States, Canada, Columbia, and Mexico subscribing to its services. Over one million inmates in the United States have also utilized Securus Technologies services. The presence has also expanded with two more offices in Texas and another in Atlanta, Georgia.
Securus Technologies has continued to reinvent itself over the years, bringing highly innovative products year after year. In the recent past, the company has injected over 600 million dollars to expand its products portfolio and to finance acquisitions and patents. Some of the latest inventions by Securus Technologies include the Cell Defender technology that became possible in partnership with Harris Corporation. Last year, over five correctional facilities department approved the use of the new Managed Access Solutions. This year, a product that controls contraband cell phones, Wireless Containment Solution hit the market. Other reliable products include detainee communication, government information management solutions, and parole tracking tools.
Correctional facilities officials who utilize the Securus Technologies’ products to enhance security find them effective in their work. Many often leave comments commending the firm of its impressive, innovative abilities. Correctional facilities have the investigative mindset which is complemented by Securus Technologies’ investigative tools. Calls tracking solutions have been effective in collecting information that worked as evidence in arresting and convicting suspects. One client noted of obtaining a search warrant against a staff suspected of introducing contrabands. The excellent customer care service by the firm’s professionals has not gone unrecognized by the clients. One customer noted of being stuck while using the covert alert feature while conducting an investigation. The staff helped him through it, and he concluded his work efficiently.